Terms and Conditions

We accept payment via debit or credit card using Stripe payment gateway and PayPal. On some occasions, we will accept BACS payments; please email to enquire.

If you are purchasing on behalf of a theatrical/film company or town council, please email us to discuss proforma invoicing and BACS payments.

All items are generally made to order, it is rare that we can supply from stock. We ask that you allow a minimum of 14-16 weeks for receipt of order. Please note there can be delays during the peak season.

19th Century Tailoring cannot be held responsible for any injury caused to either yourself or any other person or animal through misuse of our products.

The clothing items we make are based on historical dress, please be aware that they do not fit the body in the same way as modern clothing.

The items are made to the measurements provided by the buyer.  Therefore, it is imperative that the buyer supplies the correct measurements. These should be measurements from the body NOT clothing sizes. Every effort is made to ensure that the item fits, however these measurements can sometimes be misinterpreted.

Delivery Schedule

As every item we sell is individually made, here in the UK. We work through the orders as quickly as possible, but they take time and occasionally we are delayed by waiting for certain cloths to be woven and delivered before we can start making. Therefore, we ask that you allow a minimum of 14-16 weeks for delivery. However, with enough notice we can sometimes do a quicker turnaround, so it is always worth emailing us to check.

Shipping And Handling

Our Post and Packing charges cover the cost of packaging materials and postage. We prefer to track the items we ship, so this means our P&P are quite high. Shipping outside of the UK is expensive, and it is possible that you may be charged import duty if you live outside of the UK. We cannot be held liable for these charges as they are beyond our control. We use Royal Mail for smaller items and Couriers such as UPS for larger orders and those overseas.

Export

We ship worldwide, with few exceptions. If you have any queries, please email us.

Refunds & Returns

Our clothing is custom made to order and therefore do not qualify for a refund unless they are faulty. If an item we have made to the buyers supplied measurements does not ‘fit’ we will initially discuss this with the buyer, and then possibly accept it back to alter or re-size.  In the event of this happening the shipping costs will be split between us and the buyer.

Every effort will be made to ensure your satisfaction with your purchase, in the unlikely event that despite our best efforts, you are still not satisfied with your order, we will at our discretion offer you a credit note to the value of your order.

Tax Charges

Customers from outside of the UK may be liable for duty and/ or VAT charges once the goods have been shipped. This will be according to the rules in your country. These additional charges are to be borne by you. We have no control over these charges, and we cannot predict when they may occur or how much they will be. This is because customs policies vary widely from country to country; you should contact your local customs office for further details. 

Intellectual Property

All images and descriptions on this website are owned by and copyright of 19th Century Tailoring. Any misuse of these images will be legally pursued.

Reaching Us

19th Century Tailoring
Shop Five
4-6 Roumelia Lane
Bournemouth
BH5 1EU

By Appointment Only

Email: sales@19th-century-tailoring.co.uk.

Privacy Policy 19th Century Tailoring does not disclose buyers’ information to third parties. Data collected by this site is used to fulfil and deliver customer orders only. We do not directly handle or store credit card information.